Your tasks
- Business customer support in the area of repair service (mobile devices, displays, white and brown goods)
- Customer acquisition in the area of service and logistics services
- Responsibility for sales and earnings
- Key figure analysis to ensure relevant KPIs
- Quotation and order processing
- Drafting and negotiating contracts and conditions
- Central point of contact for internal teams and external business partners
- Independent resolution of escalation cases with decision-making authority
- Implementation and coordination of project-related and cross-divisional matters and functions